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Dynamics 365 Community / Blogs / That NAV Guy / The UX Gap: Why Good Functi...

The UX Gap: Why Good Functionality Isn’t Enough

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Teddy Herryanto (That NAV Guy) Profile Picture Teddy Herryanto (Th... 14,300 Super User 2026 Season 1

ERP systems like Microsoft Dynamics 365 Business Central are designed to seamlessly manage complex business processes. Yet, even with robust functionality, users often feel frustrated. Why? Because functionality alone doesn’t guarantee usability.

The post The UX Gap: Why Good Functionality Isn’t Enough first appeared on That NAV Guy.


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