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The UX Gap: Why Good Functionality Isn’t Enough

Teddy Herryanto (That NAV Guy) Profile Picture Teddy Herryanto (Th... 12,948 Super User 2024 Season 1

ERP systems like Microsoft Dynamics 365 Business Central are designed to seamlessly manage complex business processes. Yet, even with robust functionality, users often feel frustrated. Why? Because functionality alone doesn’t guarantee usability.

The post The UX Gap: Why Good Functionality Isn’t Enough first appeared on That NAV Guy.


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