web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Blogs / Dynamics 365 Customer Service Blog / Announcing Dynamics 365 Con...

Announcing Dynamics 365 Contact Center WhatsApp channel powered by Azure Communication Services

Views (50)
Dynamics 365 Cloud Blogs Profile Picture Dynamics 365 Cloud ... 180

With the direct WhatsApp integration in Dynamics 365 Contact Center, organizations can now provide superior customer experiences on a trusted and widely used platform. Additionally, they can leverage the power of Microsoft’s AI-driven contact center capabilities. 

This integration exemplifies the strong collaboration between Microsoft and Meta. By leveraging the advanced functionalities of Azure Communication Services in conjunction with the extensive user base of WhatsApp, we enable businesses to offer superior customer experiences.

The post Announcing Dynamics 365 Contact Center WhatsApp channel powered by Azure Communication Services appeared first on Microsoft Dynamics 365 Blog.


This was originally posted here.

Comments

*This post is locked for comments