Managing Post-Delivery Service and Repairs Using Cases in Dynamics 365 CRM

Why This Matters Imagine you’ve just delivered an order, and now there’s a service issue or repair request from the customer. What’s the best way to track and resolve that? That’s where Cases come in. This blog walks you through how your company can use Cases in Dynamics 365 CRM to efficiently handle post-delivery service … Continue reading Managing Post-Delivery Service and Repairs Using Cases in Dynamics 365 CRM →

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