Reflecting on my 40-year journey in the CRM industry, it’s fascinating to see
the evolution from the early days of single user on-premises systems to where we
are today. There have been some pivotal points in the CRM journey, and I have
witnessed ...
I’m sure many of you are familiar with the old party game where participants
whisper a message from one person to the next. When it reaches the last person,
the message often becomes hilariously distorted. We even used this in Army
training to sho...
This morning, I took my granddaughter to the Aviation Museum. The attendant at
the counter was writing out manual receipts, as access to this museum also
grants entry to the Transport Museum, and proof of entry was required. All their
systems were...
Anywhere you go online it is Copilot, Copilot and more Copilot, “In a world dominated by Copilot, have we forgotten the unsung hero—the Pilot? To use a flight analogy for an airliner, the pilot will be flying the plane and the copilot will be mana...
In the whimsical ballet of working from home, where pyjama-clad professionals pirouette between Zoom calls and email acrobatics, I found myself entangled in a comedic paradox today. As I revelled in the bliss of my home office, I couldn’t he...
As the debate rages on and on about “Working from Home vs. Back to the Office” and various levels of hybrid work, it has become apparent to me that in some circumstances, there is an uneven playing field in this Hybrid environment when...
Well, we heard a few weeks ago that New Zealand is officially in a recession! Scary stuff. When there is any form of crimping in a market, innovative ways to sell and market products become quite important. No matter what you are selling, having g...
It was on the 2nd of May 1983, 40 years ago, that I started my career at Kalamazoo Business Systems. I still have my original appointment letter, and in today’s money I would earn $12.55 per month in New Zealand dollars plus commissio...
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