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Transportation days

Dynamics 365 Supply Chain Management uses the Transportation days feature to calculate accurate delivery expectations based on the shipping warehouse, destination, and transport method. This setup defines how many transit days are required and cle...

Laurens vd Tang 4,394 Super User 2026 Season 1
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Direct delivery

Direct Delivery in Dynamics 365 SCM Direct delivery ships goods from supplier to customer, skipping the company’s warehouse. Dynamics 365 SCM enables this via the Direct Delivery feature, creating purchase orders directly from sales orders.

Laurens vd Tang 4,394 Super User 2026 Season 1
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Warehouse transfer

The Warehouse transfer feature in Dynamics 365 SCM lets workers move goods between warehouses using the Warehouse App—no need to create transfer orders first. It’s fast, simple, and ideal for zones with multiple warehouses like production and ship...

Laurens vd Tang 4,394 Super User 2026 Season 1
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Spot cycle counting

Accurate inventory counts are essential for financial reporting and identifying issues like shrinkage or misplacements. Dynamics 365 Advanced Warehouse Management supports this through cycle counting and spot counting. This blog series will cover...

Laurens vd Tang 4,394 Super User 2026 Season 1
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Cycle counting

Every organization with a warehouse must regularly verify its inventory to ensure accurate financial reporting and effective stock management. While a full physical count is typically required annually, modern tools like Advanced Warehouse Managem...

Laurens vd Tang 4,394 Super User 2026 Season 1
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Receive unannounced sales returns (return details included)

In cases of incorrect deliveries or damaged products, customers may return items. Upon receipt of these returns, it is often necessary to register them in Microsoft Dynamics. Depending on the condition and nature of the returned item, it may be re...

Laurens vd Tang 4,394 Super User 2026 Season 1
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Receive unannounced sales returns (Blind return)

Customers may return items due to incorrect deliveries or damaged products. Once received, the returned item must be registered in Dynamics, where it can be restocked, scrapped, or sent back to the supplier. Dynamics streamlines this process by of...

Laurens vd Tang 4,394 Super User 2026 Season 1
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Load receiving completed confirmation

The new ‘Load receiving completed confirmation’ feature lets warehouse employees register the product receipt number via the warehouse app. Linked to the supplier’s packing slip, this number ensures accurate invoice validation by confirming goods ...

Laurens vd Tang 4,394 Super User 2026 Season 1