I’ve written previous posts about internal email notifications for marketing
form submissions, and how to gather information if it’s related to an Event
Registration. This post expands on that and explains how you can also provide
information on w...
Sometimes new things just pop up in Dynamics 365 and specifically in Customer
Insights – Journeys. This one is such a little thing but makes for a better user
experience and perhaps less confusing for people how to then use it in emails.
That is, ...
I was recently asked how we can give customers the ability to update their email
via a form. I advised against it. If you are using Customer Insights – Journeys,
you know that a Contact Point Consent record exists for an email address showing
if i...
If you work for yourself or are part of a very small team managing submissions
from your Realtime Marketing forms, things come up, holidays or sick leave
happen and sometimes you know there could be delays in following up with people
who’ve sent a...
I’ve written about Data8 a few times now (again, not getting paid by them, I
just love their service offerings), especially when it comes to how we can do
checks on Realtime Marketing forms BEFORE they get submitted in to our database.
On the last...
I love getting questions from people that are using Customer Insights –
Journeys. I have a lot of ideas but there are scenarios that I just never come
up against myself. One was a question that asked if it might be possible to add
a search box or ...
I’ve written a couple of blogs on the event registration form that includes the
ability to register for sessions. The form let’s people register for the things
that they are interested in and also means you can create follow up journeys
sharing de...
Are you wondering what the heck BIMI For Realtime Emails is? It stands for Brand
Indicators for Message Identification. If you have a personal email address and
use something like Gmail or Yahoo (or one of many other email clients) you will
have s...
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