Forum boards
Posted on
by
Scott_itD
1,060
Community Manager
Welcome to the Service forum! We’re glad you're here! 🎉 Whether you’re interested in Customer Service, Field Service, Contact Center, Remot...
Reply
Share
ReportReplies
Last replied
Posted on
by
alivedean
44
Description: Hi everyone, I’m exploring how leading Microsoft Dynamics 365 partners are adopting emerging technologies like AI, Copilot, and Micr...
Replies
Last replied
Posted on
by
James White
4
Hi, Our organisation is currently implementing Dynamics 365 Contact Center but we've come across a very strange bug/issue during developmen...
Replies
Posted on
by
Ramanan
242
Dear All, Once an invoice is posted from a Work Order, the Select Product field on the invoice product lines is defaulting to Write‑in, an...
Replies
Last replied
Posted on
by
CU09030751-0
0
Hi D365 Community, Hope everyone is doing well! I have a question about D365 F&O and the available options for updating data b...
Replies
Last replied
Posted on
by
CrmDvlpr
30
Hi I am looking into following 2 features and confused if copilot usage requires additional pay as you go plan. - Draft emails with ...
Replies
Last replied
Posted on
by
Lukasz_Brzozowski
2
We have recently implemented a Contact Center integration and connected a phone number from a resource account (teams phone) to the voice channel. ...
Replies
Last replied
Posted on
by
KP-30070641-0
0
Why is the filter option missing for columns from related entities in the Requirements panel on the Schedule Board? We’ve added several columns fr...
Replies
Posted on
by
SamGo
31
Hi everyone, I wanted to ask whether others are experiencing recurring call quality issues when using Teams Telephony together with Dynamics 365 Co...
Replies
Last replied
Posted on
by
JonasB
6
I have only tried to use Asset properties in European tenants (CRM4) and can’t find it on the form as explained in the documentation. Has it been release? Background: From the Field Service App I only have the following tabs on t...
Replies
Helpful resources
Quick Links
