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Small and medium business | Business Central, N...

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Error encountered with Sales Return Orders

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Posted on by TC-15071723-0

Hi team,

I was trying to post a SRO /sales return order in BC but received document does not contain a quantity or amount error even though there is QTY and amount on the lines. Any idea the cause and resolution?

Thank you!!

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Dynamics 365 Business Central

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Teagen Boll 3,344 Super User 2026 Season 1 on at

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Did you create lines manually or did you use the Get Posted Document Lines to Reverse... function:

Depending on your settings you may need to make sure that the entries are applied correctly. See more information here: Process sales return orders - Business Central | Microsoft Learn

Best,

Teagen Boll

Work: Catapult ERP

Social: LinkedIn

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