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Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / Getting rid of several...
Microsoft Dynamics 365 | Integration, Dataverse...
Suggested answer

Getting rid of several emails in "Pending Send" status

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Posted on by AmritaSengupta 19
In the D365, Customer Service Hub app, we have several emails stuck in "Pending Send" status.
We do not wish to send those emails now.
 
What would be a good approach - to delete these emails or to change the status to "Cancelled".
 
Working towards implementing a power automate flow for the update.
 
Thanks!
Categories:
Power Platform integration
Dynamics 365 general
  • Suggested answer
    Ramesh Kumar Profile Picture
    Ramesh Kumar 6,532 Super User 2025 Season 2 on at
    Getting rid of several emails in "Pending Send" status
    I don't see any other reason other than  Audit/history
     
    Thanks
    Ramesh
     
    If this was helpful, please check the "Does this answer your question?" box and mark it as verified.

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