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Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / User Card - User Name ...
Microsoft Dynamics 365 | Integration, Dataverse...
Suggested Answer

User Card - User Name field

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Posted on by CH-27022330-0 4
Hi,
 

Is there a way to have the User Name field on the User Card automatically updated when running “Update users from Microsoft 365”?

Currently, when a user’s last name, email address, and user name are changed in Microsoft 365, all the updated information syncs to the User Card in Business Central except for the User Name field.

It would be quite tedious to manually update the User Name in Business Central each time. Is there a way to have this field included in the synchronization?

 

Thank you,

Christina

Categories:
Dynamics 365 general
I have the same question (0)
  • Suggested answer
    Zhilan Profile Picture
    Zhilan 6 on at
    Hi Christina,  

    By default, the UserName field is linked to multiple tables, so it won’t be automatically overwritten by the "Update users from Microsoft 365" process.  

    You have two options to handle this:  

    1. Update the field manually as you are currently doing.
    2. Implement an extension or integration (requires development).  

    Also, please note that users without a license will not be updated.

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