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Supply chain | Supply Chain Management, Commerce
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How to use numpad to enter quantity with button grid?

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Posted on by 103
Hi experts,
 
I set a button grid as a Product Sale and link to a product. It work fine if I want to add a product with quantity 1 to sales order, however it won't work with numpad when I want to key an number follow by click button grid. For example, I key 3 and click the button grid to add 3 unit of this product but POS always add only 1 unit.
 
is this by design from Microsoft or need some setting?
 
Daniel
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I have the same question (0)
  • WV-07101102-0 Profile Picture
    2 on at
    How to use numpad to enter quantity with button grid?
    Hi,
     
    I have the same issue. How can i resolve this?
    What was Sakshi advice?
    *** Amendment - without this option "Quantity Entry Before Product Selection" at Retail and Commerce > Channel setup > POS setup > POS profiles
    Follow Sakshi advice 2,3 make it works.
  • André Arnaud de Calavon Profile Picture
    298,815 Super User 2025 Season 2 on at
    How to use numpad to enter quantity with button grid?
    Hi Daniel,

    The user Sakshi seems to just start spamming the forum with AI generated responses and a promotional link to a partner. I have notified the Community administrators to check her activity.
  • DP-04060556-0 Profile Picture
    103 on at
    How to use numpad to enter quantity with button grid?
    Hi Sakshi,
    My D365 dont have "Quantity Entry Before Product Selection" at Retail and Commerce > Channel setup > POS setup > POS profiles > Functionality profiles. My version is 10.0.41
    *** Amendment - without this option "Quantity Entry Before Product Selection" at Retail and Commerce > Channel setup > POS setup > POS profiles
    ​​​​​​​Follow Sakshi advice 2,3 make it works.
     
    Yes , it work with input quantity and product code or quantity and scan product barcode.
     
    Daniel
     
  • S Gopi Krishna Profile Picture
    570 on at
    How to use numpad to enter quantity with button grid?
    If you want to add an item with quantity using numpad in POS first enter quantity 2 enter '*' and then enter the SKU ID

    Example: 2 * 91100

    The above method works only in numpad and I'm not sure if this configured to be worked as a button in a button grid.

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