Wrong Vendor Name and address printed on Check

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Posted on by LA-27031931-0

Hi!

We are on Dynamics 365 BC version 27.4 but at the time this happened we were on 27.3. This check was created We have a check that was created for a vendor, ST. ROSE DOMINICAN in a weekly check run. When it printed, the name and address was for SWALLOWTAAIL FARMS, INC. - these two vendors have no relationship - and everything on the remittance was correct, even the vendor id for ST. ROSE DOMINICAN was on the remittance. We checked remit address for St. Rose, and it correct. The VLE for the invoice and payment show under St. Rose. The check ledger entry shows

which is the correct vendor ID (STROSI01) for St. Rose but as you can see, the description shows the incorrect vendor's name.

Has anyone ever had this happen before? Any suggestions on where to look for answers?

Thanks,

Lisa

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Dynamics 365 Business Central

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Martin Dráb 239,040 Most Valuable Professional on at

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Moved from Finance | Project Operations, Human Resources, AX, GP, SL forum to Small and medium business | Business Central, NAV, RMS forum.

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Gregory Mavrogeorgis 992 Super User 2026 Season 1 on at

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Hi Lisa,

The ledger and vendor entry both point to ST. ROSE so the data itself is fine - the issue is what the check report is picking up when it prints.

First place I would look is the Remit-To addresses on the ST. ROSE DOMINICAN vendor card. Go into the vendor, open the Addresses section and see if SWALLOWTAIL FARMS is sitting in there somewhere. If it is, remove it and make sure the correct address is marked as default.

Also check the Change Log for vendor STROSI01, Table 23, field Name, around 3/12 - if someone changed the vendor name that day and changed it back, BC would have stamped SWALLOWTAIL on the ledger entry at posting time and that would explain what you are seeing.

If none of that shows anything, have a look at the check report itself - it may be pulling the name from the wrong field.

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YUN ZHU 99,090 Super User 2026 Season 1 on at

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Hi, did you use Remit Addresses?

Business Central 2022 wave 2 (BC21: Multiple Remit Addresses (Use multiple remit-to addresses for vendors)

https://yzhums.com/31022/

Hope this can give you some hints.

Thanks.

ZHU

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OussamaSabbouh 12,973 Super User 2026 Season 1 on at

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Hello Lisa,

Most likely this is not a posting issue but a check report/layout issue: since the vendor ledger entry, check ledger entry vendor no., and remittance details all point to STROSI01, the payment was probably created for the correct vendor, and the wrong name/address was likely pulled only when the check was rendered/printed. I’d focus on the assigned check layout/report, any custom extension/modified dataset, and whether the issue can be reproduced in sandbox with the same data and layout. The incorrect Description is worth noting, but I wouldn’t treat it as the root cause by itself. Microsoft Docs mainly point to checking the check printing process and layout selection, so that’s where I’d start.

Regards,
Oussama Sabbouh

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LA-27031931-0 17 on at

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Thanks everyone for your suggestions. We pretty much tried everything you suggested and eventually found out that the vendor was set up with the wrong remit information initially in September 2025 when we brought in the vendors via config file from a new company we acquired. This was the first time we have paid this vendor and so the bad remit address was used when the check was cut but someone changed the remit address to the correct one after the check run so that is why we see the correct remit address in there now. They mystery is solved :) I appreciate all your input, now I have new knowledge of things to search when we have payment issues.

Take care,

Lisa

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