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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Zero Dollar Line Item ...
Small and medium business | Business Central, N...
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Zero Dollar Line Item on Sales Order

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Posted on by JE-20081519-0 221
Hi:
 
We have two Sales Orders, each with a line item of 0 dollars.
 
The line item is posting to the line item "Type" of G/L Account.  Both orders are using the same expense account, for the one line item.
 
One of the Sales Orders Preview Posts successfully.
 
But, the other does not.  Its error message says that the amount in the general journal line must be positive.
 
I have compared both Sales Orders, until I'm blurry eyed.  I see no difference between the two.
 
Why would one allow for successful Preview Posting, while the other won't?
 
Thanks!
 
John
Categories:
Business Central
  • Suggested answer
    PRao Profile Picture
    PRao 110 on at
    Zero Dollar Line Item on Sales Order
    I just try to create the same scenarios  but did not replicate . 
    I agree with YUN ZUH, some time issues happed due to Gen. Journal Line Journal Template where Business Central allowed only if 
    Amount must be negative/positive in Gen. Journal Line Journal Template Name=’GENERAL’,Journal Batch Name=’xxxx’,Line No.=’X0000′. 

    But I believe this is not a case in your scenario. 

    You may export the sales line data in Excel  from both the sales line and compare  the difference if you not done yet.  Also export the header data in Excel and compare to. 

    Another way you may delete the sales Order which you are getting error and try with new sales Order ....some time some data captured in buffer table which may not reflect in page but showing the error during the run time. 
     
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 73,110 Super User 2024 Season 2 on at
    Zero Dollar Line Item on Sales Order
    Hi, It seems to be related to the following error
    Business Central: Amount must be negative/positive in Gen. Journal Line Journal Template Name=’GENERAL’,Journal Batch Name=’xxxx’,Line No.=’X0000′
     
    But you said they are exactly the same, does that include the posting groups?
     
    Hope this can give you some hints.
    Thanks.
    ZHU

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