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Zero Dollar Line Item on Sales Order

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Posted on by JE-20081519-0

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Hi:

We have two Sales Orders, each with a line item of 0 dollars.

The line item is posting to the line item "Type" of G/L Account. Both orders are using the same expense account, for the one line item.

One of the Sales Orders Preview Posts successfully.

But, the other does not. Its error message says that the amount in the general journal line must be positive.

I have compared both Sales Orders, until I'm blurry eyed. I see no difference between the two.

Why would one allow for successful Preview Posting, while the other won't?

Thanks!

John

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Dynamics 365 Business Central

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YUN ZHU 102,476 Super User 2026 Season 1 on at

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Hi, It seems to be related to the following error

Business Central: Amount must be negative/positive in Gen. Journal Line Journal Template Name=’GENERAL’,Journal Batch Name=’xxxx’,Line No.=’X0000′

https://yzhums.com/22565/

But you said they are exactly the same, does that include the posting groups?

Hope this can give you some hints.

Thanks.

ZHU

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PRao 470 on at

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I just try to create the same scenarios but did not replicate .
I agree with YUN ZUH, some time issues happed due to Gen. Journal Line Journal Template where Business Central allowed only if
Amount must be negative/positive in Gen. Journal Line Journal Template Name=’GENERAL’,Journal Batch Name=’xxxx’,Line No.=’X0000′.

But I believe this is not a case in your scenario.

You may export the sales line data in Excel from both the sales line and compare the difference if you not done yet. Also export the header data in Excel and compare to.

Another way you may delete the sales Order which you are getting error and try with new sales Order ....some time some data captured in buffer table which may not reflect in page but showing the error during the run time.

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Ramesh Kumar 7,566 Super User 2026 Season 1 on at

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Please delete the lines and recreate them. Sometimes, recalculating the lines can help validate all the related sub-tables.

If this helped you, please check the box Does this answer your question?

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