Supply chain | Supply Chain Management, Commerce

Cannot reverse a registered product/license plate on a purchase order

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Posted on by CU18091635-0

Previously in AX2012, we were able to easily reverse a registered product/license plate on a purchase order. After we upgraded to Dynamics D365, we are no longer able to do this. We followed all the same steps and have followed steps outlined online

On the PO lines go to Update line > Registration
Select the line to reverse then go to Add registration line which will bring it over as a negative quantity
Confirm registration

We keep receiving an error that there is no inventory available in that location even though there is inventory available in that location. Our item model group is set up to allow negative physical and financial inventory and has manual reservation. We do not have any open work or quality orders associated to this item and license plate. Any help or ideas on how to do this would be greatly appreciated.

Thank you

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Dynamics 365 Supply Chain Management

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CU18091635-0 2 on at

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Cannot reverse a registered product/license plate on a purchase order

Laurens - thank you for your answer however, there is no open work associated to this order

Vijay - thank you for your answer however, there was no product receipt entered for this registered amount

Syed - the Inventory status is already AVAILABLE on both the on hand and in the registration and we still cannot reverse the registration.

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Syed Haris Shah 464 on at

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Cannot reverse a registered product/license plate on a purchase order

Hi @CU18091635-0,

Please make sure the inventory status is set to Available on both the on-hand inventory and the negative registration line. If the registered inventory is not in Available status, update it using the Change inventory status function before trying to reverse.

If you find this answer helpful, please consider verifying the answer. 👍

Regards,

Syed Haris Shah

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CA Vijay Krishna 60 on at

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Cannot reverse a registered product/license plate on a purchase order

Hi CU18091635-0,

Assuming PO is in received status and try to reverse the PO received Qty.

Firstly Cancel the Product Receipt of the item received and then automatically it reverse and bring the registered Item to Ordered Stage

Then it will be cancelled and removed the registration automatically and make the PO to Open Order from Received status.

If the work is completing through the warehouse app or Advanced WMS then please go with the process as shown by Laurens vd Tang, which leads the system to forcefully cancel the existing pending works.

Make sure the LPN and Inventory is available.

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Laurens vd Tang 3,442 Super User 2025 Season 2 on at

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Cannot reverse a registered product/license plate on a purchase order

Good day,

Could you cancel the work and try it again?

Best regards,

Laurens van der Tang

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