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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / License Plate Not Gene...
Supply chain | Supply Chain Management, Commerce
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License Plate Not Generating for Serial Tracked Items at Receipt

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Posted on by DP-25070112-0 14
We are having an issue recently that historically was not an issue. When receiving a voyage or purchase order we get license plate labels generated/printed for items that are not serial tracked. When we receive an item that is serial tracked it does not generate the license plate record and therefore nothing prints. All of the setup looks correct so not sure what we might be missing that's causing this to now be an issue. Any ideas?
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Dynamics 365 Supply Chain Management
  • DP-25070112-0 Profile Picture
    DP-25070112-0 14 on at
    License Plate Not Generating for Serial Tracked Items at Receipt
    We had to wait for a container to arrive to confirm. Disabling the "Split Goods In Transit Order quantity and assign batch/serial number when receiving via mobile device" feature did the trick and license plates are printing correctly again. It looks like was enabled in our environment a few days before we started having issues.
  • Verified answer
    Mien Profile Picture
    Mien 21 on at
    License Plate Not Generating for Serial Tracked Items at Receipt
    Do you enable the new feature "Split Goods In Transit Order quantity and assign batch/serial number when receiving via mobile device." ?
    I have the same issue if enable this feature, so I need to disable this feature.

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