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Small and medium business | Business Central, N...
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Sales Price List Lines Showing Blank Values in Item Card (Multiple Companies)

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Posted on by 16

We’ve recently noticed an issue affecting our Sales Price Lists in Business Central across two different companies within the same environment.

 

When viewing the Sales Prices from the Item Card, the first line under the Sales Price List shows a price, but all subsequent lines are blank. If we click on the Unit of Measure (UOM) field, it briefly displays “NULL” before refreshing and populating the prices correctly.

 

The Sales Price List itself (when opened directly) displays all data correctly — this issue only appears when viewed from the Item Card.

 

For items that have a large number of price lines, the first 20–30 lines are blank, and then the remaining lines display as expected.

 

Could you please investigate what’s causing this behaviour? It seems to be a display or data caching issue affecting multiple companies in our environment.

I have the same question (0)
  • Federico Davoli Profile Picture
    163 on at
    Good afternoon,
     
    can you provide us some screenshots in order to deepen the problem?
     
    thanks
     
    Federico
     
     Tick the checkbox below to mark the answer as verified, if it helped resolve your question.
     
  • Suggested answer
    Khushbu Rajvi. Profile Picture
    22,625 Super User 2026 Season 1 on at

    This does not look like a data issue because the Sales Price List page displays the data correctly when opened directly. The issue seems specific to the Sales Prices view opened from the Item Card.

    Since clicking the Unit of Measure field temporarily shows “NULL” and then refreshes the values, this may be a client-side rendering/cache issue, page personalization issue, or an extension conflict affecting Price List Lines in the Item context.
    Please try this: Open the same page in InPrivate/Incognito mode. Clear the browser cache and test again.Check whether the issue occurs in all browsers. Remove page personalization for the affected users. Test with a different user. Test in a sandbox after disabling any third-party/custom extensions related to pricing, item card, unit of measure, or sales price lists.

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