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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Send customer statemen...
Small and medium business | Business Central, N...
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Send customer statement when an invoice is posted

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Posted on by CU26090923-0 106
I am trying to create a Power Automate flow that sends a customer statement once an invoice is posted. Please assist.
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Dynamics 365 Business Central
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  • Suggested answer
    Saurav.Dhyani Profile Picture
    Saurav.Dhyani 14,342 Super User 2025 Season 2 on at
    Send customer statement when an invoice is posted
    Hi,
     
    If you want to use Power automate for sending email, just follow these steps:
     
    1. Subscribe to Event after posting of Sales Invoice.
    2. In the Subscriber fetch details that you need for power automate like Customer No, Customer Name, Invoice No and others.
    3. Define an External business event and invoke it.
    4. External Business Event will trigger your power automate flow.
     
    Reference: External Business Event: https://youtu.be/b-jIyWNdj_Q
     
    Hope it helps.
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 91,978 Super User 2025 Season 2 on at
    Send customer statement when an invoice is posted
    Hi, I think this can be done by combining the following two methods.
     
    Hope this helps.
    Thanks.
    ZHU

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