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Small and medium business | Business Central, N...
Suggested answer

Discounts, line and invoice

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Posted on by 339

Hi, 

 

I have two questions regarding discounts. 

 

1. We’ve discovered something odd in BC. We had a quote where the customer received a 5% discount on certain items. When we later converted the quote into an order, the customer wanted to change the quantity of some items. When the quantity is changed, the discount rate disappears. Has it always been like this?

 

2. While we're on the topic of customer discounts, we tried using the “Invoice Discount” field in BC a long time ago. It seems very practical when you have an order with many lines, as it saves you from having to apply a discount on each individual line. Unfortunately, that line doesn’t appear on our invoices, so the customers aren’t very happy about it. What is required to make the invoice discount work?

I have the same question (0)
  • Suggested answer
    YUN ZHU Profile Picture
    92,233 Super User 2025 Season 2 on at
    Discounts, line and invoice
    Hi, You can try the following function.
     
    Thanks.
    ZHU
  • Suggested answer
    Rishabh Kanaskar Profile Picture
    4,207 on at
    Discounts, line and invoice
    Hi,
     
    Yes, this is standard behavior. When you change the quantity on a converted quote, the system recalculates prices and discounts. If the discount was manually entered, it will be cleared unless you reapply it or set up a Sales Line Discount in the pricing setup.

    Invoice Discount works if you configure Customer Invoice Discounts (Customer Card > Related/Navigate > Invoice Discounts). To show it on the printed invoice, the report layout must include the invoice discount fields. If your layout doesn’t show it, you need to modify the report or use a layout that supports invoice discounts.
     
    Thanks
    Rishabh

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