duplication of taxes on an invoice

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Posted on by JM-29041414-0

Bonjour, est-ce que votre D365 a déjà dédoublé les taxes dans une facture ? Ça ne m'était jamais arrivé...
Comme vous pouvez voir sur l'image, à la ligne 3 la TPS/TVQ s'est doublée, mais seulement une taxe a été dans le module fournisseur donc le montant à payer au fournisseur est bon, mais le montant avec les taxes doublé a été au Bilan, ce qui a créé un écart entre mon GL et mon âge des comptes.
Merci

Hello, has your D365 ever duplicated taxes in an invoice? This has never happened to me...
As you can see on the picture, on line 3 the GST/QST was doubled, but only one tax was in the supplier module so the amount payable to the supplier is fine, but the amount with the doubled taxes was in the Balance Sheet, which created a discrepancy between my GL and my accounts age.
Thank you

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André Arnaud de Cal... 303,730 Super User 2026 Season 1 on at

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Hi,

Can you add your screenshot again? It is not visible for me on the forum.

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JM-29041414-0 15 on at

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JM-29041414-0 15 on at

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Unresolved

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André Arnaud de Cal... 303,730 Super User 2026 Season 1 on at

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Hi Jeannie,

Can you tell what information about the tax groups is set up on the lines? Is this the tax only for the third line? What tax details do you have on the first two lines? Are these correct in the result? Do you have more orders with this same issue?

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GV-30071118-0 7 on at

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We encountered the same issue on two separate postings. Somehow a double tax posting. it was a vendor invoice with 1 line where the item sales tax group was filled in once. This results in a disbalance between subledger (vendor) and ledger account. So far did not find why this could happen or how to reproduce.

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Hien Tran 4 on at

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We are experiencing the same issue, and this is how we are handling it:

1. Fix the mismatch for the two affected vouchers:

- Reverse the incorrect voucher using the reversal function

- Manually create the invoice after the reversal

2. Apply the Microsoft quality update

- Details for issue 991095

- Details for issue 1063696

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