Issues with Attachments on Vendor Ledger Entries

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Posted on by Hatimali84

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Hi all,

one of our client is having some issues with Vendor Ledger Entries page, where they are unable to see the attachments on the information section. When they do show document, the attachments are showing up but some how they have disappeared from the Vendors ledger Entries page.

Is there is setting or was this feature removed from the new update. The Environment is on V27.5

When we drill down into the document, the attachments are showing up.

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Dynamics 365 Business Central

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Gerardo Rentería Ga... 26,019 Most Valuable Professional on at

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Hi

Do you have any developments on this page or with this functionality?

Best

GR

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Hatimali84 675 on at

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No, there is no development on this page

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YUN ZHU 99,697 Super User 2026 Season 1 on at

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Incoming Documents and Attachments are two separate features. These attachments are not interchangeable.

Incoming documents:

https://learn.microsoft.com/en-us/dynamics365/business-central/across-income-documents?wt.mc_id=DX-MVP-5004336

Thanks.

ZHU

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OussamaSabbouh 14,008 Super User 2026 Season 1 on at

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Hello,

It’s most likely not removed in v27.5; the issue is usually that Vendor Ledger Entries shows the Incoming Document Files FactBox, which only displays files linked through an Incoming Document record for that ledger entry, while the files you see after Show Document on the Posted Purchase Invoice are often regular Attachments/Documents on the posted document, and Microsoft treats those separately, so they won’t necessarily appear on the ledger entry FactBox even though they exist on the invoice.

Regards,
Oussama Sabbouh

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Aman Kakkar 3,180 Super User 2026 Season 1 on at

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Hi,

If you want to see the Documents Attached with the Vendor Ledger Entry, you can follow this path -

More Options -> Actions -> Other -> Show Document Attachment.

NOTE - Incoming Document Files and Documents are two different pieces. And hence there are two tabs in the Factbox - Details and Attachments.

The Factbox that you are seeing in Vendor Ledger Entries is the Incoming Document Files section, whereas the screenshot you shown up for Posted Purchase Invoice is Attached Documents and NOT Incoming Document Files (which appears in Details section).

If you find this helpful, do mark it as verified.

Aman K

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Valentin Castravet 32,390 Super User 2026 Season 1 on at

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It has always worked this way. The Incoming Document Files FactBox is different from the Documents FactBox, so files attached in one will not display in the other.

Document pages use the Documents FactBox, while journal and ledger entry pages use the Incoming Document Files FactBox.

To view the attachments from the vendor ledger entries you'll need to open the actual invoice itself or use the Show Document Attachment button mentioned above.

Valentin Castravet
Work: Zander ERP Services
Blog: Dynamics 365 Business Central Insights
LinkedIn: www.linkedin.com/in/valentin-c-0500a247/

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