Not able to sign in to this community with personal account

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Posted on by MM-24101835-0

Hi everyone,

I have a question that isn’t directly related to Dynamics topics. I’ve been trying to sign in to this community using my personal account, but each attempt just redirects me back to the sign‑in page.

Could someone confirm if personal accounts are supported here? If yes, I’d appreciate guidance on the correct procedure. I’ve already tried clearing my cache and using incognito mode, but the issue persists.

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Rashid.Ali 319 on at

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Hi,

You can use outlook account.

Regards,

Rashid Ali,

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MM-24101835-0 63 on at

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I have tried with outlook also, it didnt work

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Adis 6,669 Super User 2026 Season 1 on at

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Hey,

I switched to personal account for some time and had the same issues. For me it worked only in a private tab and got resolved after 1 or 2 weeks.

What I would suggest to raise a ticket here:

Kind regards, Adis

If this helped, please mark it as "Verified" for others facing the same issue

Keep in mind that it is possible to mark more than one answer as verified

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VA-17030441-0 4 on at

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Hi,

You are not alone in facing this. The Dynamics community requires a Microsoft work or school account. Personal accounts are not generally supported, which is likely causing the redirect loop.

A few things to try:

- Sign in with Microsoft work or school account if you have.

- Verify your account type at account.microsoft.com

- Try a completely different browser (not just incognito)

- If none of that works, contact Microsoft support or community admins directly

Hope this gets you sorted.

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André Arnaud de Cal... 304,686 Super User 2026 Season 1 on at

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@VA-17030441-0,

It looks you are new on this forum. Thanks for your interaction. Note that personal accounts are supported on this forum, but it should be a Microsoft personal account.

@MM-24101835-0,
Are you already able to login with your personal account?

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