Sales order reservation isn't checking the line that is selected

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Posted on by Mahaboob Shariff

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Hi,

If we click on an order line and go to the reservations of that line, it is not showing that item number. We cannot change the reservation anymore this way.

Sales order line having 296029 item number but when we go to reserve lot page item number is showing different. Can you please let me know how to fix this issue.

please find the attachment.

Thanks in Advance.

Categories:

Dynamics 365 Supply Chain Management

Reserve lot.jpg

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Uzair Siddiqui 12 on at

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Sales order reservation isn't checking the line that is selected

Hi, is this issue specific to one record and one user? Or all? If it specific to a user clear usage data and then try

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CA Neeraj Kumar 4,016 on at

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Sales order reservation isn't checking the line that is selected

Hi @Mahaboob Shariff,

This seems data corruption issue.

Please share screenshot of page: Sales order > General Tabl > Related Information > Line quantity.

And there are 2 processes that might help in your case:

1) Correct sales order lines manually.

2) Consistency check for particular item:

[Navigate to System Administration > Periodic Tasks > Database > Consistency Check]

From the dialog option, you can give filter for particular item as well.

Regards,

Neeraj Kumar

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Mahaboob Shariff 156 on at

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Sales order reservation isn't checking the line that is selected

Hi Andre,

This issue still exists in our current version of MS. Could you please let me know how we can fix this issue.

I have checked all the setups and configurations but no clue found.

Kind Regards,

Mahaboob Shariff

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Mahaboob Shariff 156 on at

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Sales order reservation isn't checking the line that is selected

Hi Andre,

Yes if we check under inventory transactions correct item number only reserving the quantity.

Thanks in advance and thanks for your time.

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André Arnaud de Cal... 298,815 Super User 2025 Season 2 on at

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Sales order reservation isn't checking the line that is selected

Hi Mahaboob Shariff,

You mentioned that the order line has item number 296029 which is also presented on your screenshot for the reservations. Only the title field has another number. Is the reservation itself working correctly despite the title?

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