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Finance | Project Operations, Human Resources, ...
Suggested answer

Transaction still showing udner vendor transactions although settled through Vendor Payment journal

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Posted on by 18
Hello , 
A client have an issue where  they went a create a vendor payment journal and posted , 
however the transaction is still showing when you go to all vendors - Select the vendor - settle transaction . 
 
the voucher number is the same in the vendor payment and this transaction in the screenshot . 
 
client wants to delete the this transaction since they already paid the vendor 
 
when i go to all vendors - select vendor - transactions - and try to click on settlement - settle transaction and select that transaction mark it , the post button is greyed out 
what to do in that case ? 
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  • RA-07080332-0 Profile Picture
    18 on at
    Transaction still showing udner vendor transactions although settled through Vendor Payment journal
    @André Arnaud de Calavon
    hello i checked the vendor payment only 1 line same amount same currency 
    as far as i know client entered that vendor payment journal manually ( not sure how) 
     
    dont know whay to do vendor already been paid..i can also provide more screenshot if needed
  • Suggested answer
    André Arnaud de Calavon Profile Picture
    296,942 Super User 2025 Season 2 on at
    Transaction still showing udner vendor transactions although settled through Vendor Payment journal
    Hi,
     
    This is a weird scenario. Can you check the payment journal if a double line was entered for the invoice? The open transaction is a payment transaction. The invoice is paid, only an amount for the payment is open. 
    Or maybe the payment journal was entered with another currency leaving an over payment? The amount of the open transaction, is that matching with the invoice amount? In that case, there might be a double payment entered in the journal. You will need to verify the journal as you can't just delete this open transaction.
  • RA-07080332-0 Profile Picture
    18 on at
    Transaction still showing udner vendor transactions although settled through Vendor Payment journal
    @Morgan Bazin so what do in that case ? how can i remove the transactioin?
  • Morgan Bazin Profile Picture
    75 on at
    Transaction still showing udner vendor transactions although settled through Vendor Payment journal
    Based on your screenshot, there is no invoice transaction to settle the payment against. 

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