Dynamics Community Forum Thread Details

D365 Beginner

Hi!

I am completely new to D365, I have been working in Power Platform(canvas apps) and I want to learn about Dynamic 365.

In PowerApps, we develop apps from scratch, and integrate different tools like power automate etc

I am not able to understand why we have a variety of Apps in D365, I see Dynamics 365 Sales, Dynamics 365 Customer Service and many other Apps.

Could you please give me a brief on this? Why do we use these, when and if its already built what are we supposed to do as developers? Can we built anything from scratch?

Is there any documentation or video that you would suggest for me.

Your response to this would really help me learn. Thank you

Hi Shravyashree Shetty,

If you're new to Microsoft Dynamics 365 and want to get started the right way, here’s a great approach:

Sign in to Microsoft Learn and explore the Dynamics 365 learning paths available for your role—whether you're interested in customer engagement (CRM), finance and operations (ERP), Business Central, or another area.
Choose a learning path aligned with your intended focus (e.g. "Dynamics 365 Fundamentals—ERP" or "Fundamentals—CRM").

Follow the guided modules at your own pace: these include videos, interactive labs, and knowledge checks to build your skills.

When you feel confident, try the free practice assessments built into Microsoft Learn to check your readiness. If you're ready, register and earn the official Microsoft certification for your learning path.learn.microsoft.com

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