License requirement for BackUp Restore of D365 environment

(5) Share

Report

Posted on by AmritaSengupta

Hello,

We have a D365 setup and environment (production). We plan to take a backup and restore it in a Sandbox environment.

Can someone please provide me inputs on what licensing implications it may have?

I understand that the storage used would be doubled.

Is there anything else we should be considering?

Thanks in advance for the help!

Amrita

Categories:

Dynamics 365 general

Power Platform integration

All responses (6)

Answers (1)

AmritaSengupta 19 on at

Like (0)

Report

License requirement for BackUp Restore of D365 environment

Thanks a lot for the exhaustive list, @DAnny3211.

It is very helpful!
Verified answer

DAnny3211 9,640 Moderator on at

Like (0)

Report

License requirement for BackUp Restore of D365 environment

Hello,

Thank you for your question regarding the backup and restore process in Dynamics 365.

When restoring a production environment to a sandbox, there are a few important considerations from a licensing and storage perspective:

1. Storage Consumption

As you correctly noted, restoring a production environment to a sandbox will effectively double the storage usage, since both environments will contain a full copy of the data. This may impact your entitlement-based storage limits, and any excess usage could incur additional charges.

2. Licensing

There are no additional license requirements for performing a backup and restore operation between environments, provided both environments are within the same tenant and are covered under your existing Dynamics 365 subscription. Sandbox environments are included in most D365 plans, but the number and type of sandboxes available may vary depending on your licensing tier.

3. Data Compliance and Security

Ensure that restoring production data into a sandbox does not violate any data protection policies, especially if the sandbox is used for development or testing purposes. You may need to mask or anonymize sensitive data depending on your organization's compliance requirements.

4. Environment Type

Make sure the target environment is correctly set as a sandbox to avoid any unintended use of production-level features or integrations.

5. Automation and Integrations

After restoring, review and disable any automated workflows, integrations, or connectors that should not run in a sandbox environment to prevent unintended data processing or external communication.

If this response addresses your question, please consider marking it as accepted so it may assist others with similar concerns.

Best regards.
AmritaSengupta 19 on at

Like (0)

Report

License requirement for BackUp Restore of D365 environment

@André Arnaud de Calavon,

I am using Customer Service Hub.

But your answer clarifies my question. I am looking forward to restore the backup for a brief requirement.

I wanted to clarify the licensing requirements before proceeding.
Suggested answer

André Arnaud de Cal... 296,458 Super User 2025 Season 2 on at

Like (1)

Report

License requirement for BackUp Restore of D365 environment

Can you tell us what Dynamics 365 application this question is related to? There are several different solutions in the Dynamics 365 family, like: Sales, Finance, Supply Chain Management, Project Operations, and Customer Insights.

Anyway, if the same users will access the sandbox, I do assume they already have a license. In that case, you only need to take care of the available storage capacity.
AmritaSengupta 19 on at

Like (0)

Report

License requirement for BackUp Restore of D365 environment

Anthony,

It is Microsoft Dynamics 365 - 2025 release.

I am accessing it through the power platform.

Thanks!

Amrita
Anthony Blake 2,562 Super User 2025 Season 2 on at

Like (0)

Report

License requirement for BackUp Restore of D365 environment

Hi @AmritaSengupta

Which version of D365 are you using?

Anthony