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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Purchase journal batch...
Small and medium business | Business Central, N...
Answered

Purchase journal batch posting stuck in posting status

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Posted on by Van032 81
So one of our associates have triggered an entry to post but the VAT date was beyond the allowed posting. We're currently using batch posting all journals. Now this entry has been stuck in Posting Status.
 
We've tried restarting the instance, deleted/cancelled all job queue entries related to codeunit 250. Still, we cannot cancel the posting. 
There was a button before under Actions menu to cancel the job but its all gone now.
 
 
Categories:
Dynamics 365 Business Central
I have the same question (0)
  • Subra Profile Picture
    Subra 1,320 on at
    Hi @Van032

    Please move this question into business central forum instead of D365FO.
  • Van032 Profile Picture
    Van032 81 on at
    Hi, I did choose business central:
     
  • Verified answer
    Grigorios Mavrogeorgis Profile Picture
    Grigorios Mavrogeorgis 2,569 Super User 2026 Season 1 on at
    Hi,
    the "Posting" status is the real problem here, not the job queue entry. When a line shows Posting it means a background session was actually mid-post — if the instance restart killed that session, nothing is left to reset the line back to blank. That's why deleting the entries didn't help. Normally deleting the job queue entry resets the line, but once it's already in Posting and the session is dead, that path is gone. The cancel action under Actions disappears for the same reason, BC still thinks it's in progress.

    From what I seen, you can't fix this from the journal page anymore. The Job Queue Status field on the line has to go back to blank. On-prem a quick dev job or a SQL update clears it. On cloud you can't touch it directly, so a small cleanup codeunit or a support ticket is the way.
     
    Glad to help - follow up if anything is unclear.  
    ►  If this solved it, marking it verified helps others too.      
    Regards,
    Grigorios Mavrogeorgis
    Business Central Consultant & AL Developer
    Work: Gmsoft Limited
    Blog:  insidebusinesscentral
    LinkedIn: linkedin.com/in/gregorymavrogeorgis
     
  • Verified answer
    OussamaSabbouh Profile Picture
    OussamaSabbouh 17,730 Super User 2026 Season 1 on at
    Hello,
    This is usually caused by background/batch posting leaving the journal line marked as scheduled/posting, and deleting Job Queue Entries for codeunit 250 may not clear that flag because Microsoft notes that putting a job on hold does not stop a job that already started. First check My Job Queue / Job Queue Log Entries for the user who started the posting, because Business Central provides cancellation/error handling for background postings there; also check the actual error, which in your case seems related to the VAT Date allowed range. If the cancel action is no longer available and the journal line remains stuck in Job Queue Status = Posting, this is not something I would try to “force” from the UI; raise a Microsoft support ticket to clear the stuck background posting state, then correct the VAT Date / VAT period setup and repost. For prevention, either validate VAT dates before batch posting or avoid background posting for journals where users frequently adjust dates.
    Regards,
    Oussama Sabbouh
  • Verified answer
    Van032 Profile Picture
    Van032 81 on at
    Hi All,
     
    For the meantime, since most of the posting has been stuck because of this entry, we created a separate button using the standard code for the cancel button. 
     
    Thanks for all the advise. We'll raise a ticket to Microsoft about this.

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