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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / D365BC on-cloud cannot...
Small and medium business | Business Central, N...
Suggested Answer

D365BC on-cloud cannot use Print button in report preview mode.

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Posted on by B5-04050455-0 13
Hi,
starting from this week our customers (v27 and v28) experience the issue when clicking Print button in report preview mode but it doesn't respond.
I tested it on Chrome, Edge, PrivateMode and it doesn't work. Clear cache also doesn't work.
 
I have already informed them to workaround by using other method already. 
anyone experiences the same issue?
Categories:
Dynamics 365 Business Central
I have the same question (0)
  • Suggested answer
    Teagen Boll Profile Picture
    Teagen Boll 2,178 Super User 2026 Season 1 on at
    There are a few people reporting this issue. I have copied one of my responses below.
     
    I would try a different browser but I have seen from other users this seems to be a V27.5 and V28. Here are some other conversations related to this issue:
     
     
    I would recommend reporting this to Microsoft if you have a support agreement with them or reporting it to your partner and they can submit a case to microsoft. You may also want to make sure you are on the most recent version of BC when v28.1 is released and also update your Windows version if there are any updates.
     
    Best,
    Teagen Boll
    Social: LinkedIn
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 100,191 Super User 2026 Season 1 on at
    As far as I know, this is a known issue that will be fixed in the latest version.
     
    Thanks.
    ZHU

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