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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Dynamics 365 SCM PFE c...
Supply chain | Supply Chain Management, Commerce
Suggested answer

Dynamics 365 SCM PFE couldn't load while iPadOS update to 18.6

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Posted on by CU04080153-2 9
Hi experts,
After iPadOs, iPhoneOS updated to 18.6. We are experiencing slow performance of PFE loading.
It keeps loading and sometimes ends up with failed connection.
We tested with Chrome,. Edge in these iPads with same issue.
Could you please let me know if there is incompatible with this version was reported?
Categories:
Dynamics 365 Supply Chain Management
I have the same question (14)
  • Suggested answer
    DAnny3211 Profile Picture
    DAnny3211 10,787 Moderator on at
    Dynamics 365 SCM PFE couldn't load while iPadOS update to 18.6

    Hi,

     

    The issue you're experiencing with Dynamics 365 SCM PFE not loading properly on iPadOS 18.6 may be related to browser compatibility or rendering limitations introduced in the latest OS update.

     

    Here are a few suggestions to help troubleshoot and potentially resolve the issue:

     

    1. Check Microsoft Compatibility Notes: Review the official documentation or release notes from Microsoft to see if iPadOS 18.6 has known compatibility issues with Dynamics 365 SCM or PFE modules.


    2. Use Safari for Testing: While Chrome and Edge are commonly used, Safari is the native browser on iPadOS and may offer better compatibility with Dynamics 365. Try loading PFE in Safari to see if the issue persists.


    3. Clear Browser Cache: On both Chrome and Edge, clear the cache and cookies. Sometimes stale data can interfere with app loading after an OS update.


    4. Disable Experimental Features: Check browser settings for any experimental features or flags that may have been enabled during the update. These can affect rendering and performance.


    5. Network Stability: Ensure the iPads are connected to a stable network. Failed connections may be due to intermittent Wi-Fi or VPN issues.


    6. Report to Microsoft Support: If the issue persists across multiple devices and browsers, consider raising a support ticket with Microsoft. They may be able to confirm if this is a known issue with iPadOS 18.6.



      7.  
     

    Please verify if this helps guide your next steps.

     

    Thanks and best regards,

    Daniele

    Note: This response was prepared with support from Copilot to ensure clarity and completeness.

  • Sohaib Cheema Profile Picture
    Sohaib Cheema 47,259 User Group Leader on at
    Dynamics 365 SCM PFE couldn't load while iPadOS update to 18.6
  • IS-22081537-0 Profile Picture
    IS-22081537-0 2 on at
    Dynamics 365 SCM PFE couldn't load while iPadOS update to 18.6
     
    The question- who should improve ? D365 performance in general is not great. But on 18.5 was working mainly fine!
  • Brad Bateman Profile Picture
    Brad Bateman 10 on at
    Dynamics 365 SCM PFE couldn't load while iPadOS update to 18.6
    We're also seeing major performance issues on iOS 18.6 iPads and iPhones.  We don't use PFE, but D365 navigation in general is extremely slow in general on iOS devices that have upgraded to 18.6.
    D365 version: 10.0.44 PQU1
    Installed product version : 10.0.44 (10.0.2263.74)
    Installed platform version : Update68 (7.0.7606.108)
     
  • JM-11080707-0 Profile Picture
    JM-11080707-0 4 on at
    Dynamics 365 SCM PFE couldn't load while iPadOS update to 18.6
    Same problem here. Our staffs are rely on the IPAD for SCM. Seems like the latest IOS 18.6 webkit issue and caused JS issue? Any workaround except downgrade IOS?
  • NC-06080021-0 Profile Picture
    NC-06080021-0 8 on at
    Dynamics 365 SCM PFE couldn't load while iPadOS update to 18.6
    Same issue. 18.5 and 18.3.2 fine. All browsers and several generations of iPads. 

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