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Small and medium business | Business Central, N...
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Business central - credit note has a critical function limitation

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Hi, 

for Micro Business Central, it sound like it does not have rebate system built in and credit note for an inventory items on can apply to goods return, payment discount or order cancellation only. However, we need a credit note to credit on an inventory item on DOLLAR VALUE only but don't action on Quantity Posting in the inventory. Could we set up and give a commend to instruction the system not to post the quantity on a credit note or a correction invoice? 

B to B rebate is a very common business manner nowadays, for what reason such an expensive ERP system don't support this function? 
 
The manual work around make the work 10 times slower. Really cannot imagine such issue is there. 

Please advise any solution. I ask here before our Consultant has no solution. 
  • Suggested answer
    Jainam M. Kothari Profile Picture
    8,842 on at
    Business central - credit note has a critical function limitation
    Hello,
     
    Yes i agree with @Mansi Soni, that you can use the "Item Charge" or "G/L Account" to Post the Credit Memo for Only Financial Impact of the same.
  • Suggested answer
    Yi Yong Profile Picture
    2,129 Super User 2025 Season 1 on at
    Business central - credit note has a critical function limitation
    Hello,
     
    You can do that with Return Reasons > Inventory Value Zero and create a new Location, we usually named it as "RETURN".
     
    Then either weekly or monthly, we will flush out from this particular "RETURN" location.
  • Suggested answer
    Mansi Soni Profile Picture
    4,406 on at
    Business central - credit note has a critical function limitation
    Hello,

    Out-of-the-box Business Central cannot issue value-only item credit notes without affecting inventory. Use item charges, G/L lines, or return settings to avoid inventory impact. For full rebate support, consider AppSource add-ons or custom development.

    Hope this answer will help you!

    Regards,
    Mansi Soni
  • Suggested answer
    YUN ZHU Profile Picture
    84,947 Super User 2025 Season 1 on at
    Business central - credit note has a critical function limitation
    Hi, hope the following can give you some hints.
     
    Thanks.
    ZHU

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Leaderboard > Small and medium business | Business Central, NAV, RMS

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