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Small and medium business | Business Central, N...
Suggested answer

Sales Price List Lines Showing Blank Values in Item Card (Multiple Companies)

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Posted on by 8

We’ve recently noticed an issue affecting our Sales Price Lists in Business Central across two different companies within the same environment.

 

When viewing the Sales Prices from the Item Card, the first line under the Sales Price List shows a price, but all subsequent lines are blank. If we click on the Unit of Measure (UOM) field, it briefly displays “NULL” before refreshing and populating the prices correctly. But this does ruin PK qty discounts, as it all becomes EA. etc.

 

The Sales Price List itself (when opened directly) displays all data correctly — this issue only appears when viewed from the Item Card.

 

For items that have a large number of price lines, the first 20–30 lines are blank, and then the remaining lines display as expected.

 

Could you please investigate what’s causing this behaviour? It seems to be a display or data caching issue affecting multiple companies in our environment.

 

Thank you,

I have the same question (1)
  • Suggested answer
    YUN ZHU Profile Picture
    92,882 Super User 2025 Season 2 on at
    Sales Price List Lines Showing Blank Values in Item Card (Multiple Companies)
    This is a strange situation. Does this environment include customization?
    Try again after uninstalling.
     
     
    Thanks.
    ZHU
  • LG-21101032-0 Profile Picture
    6 on at
    Sales Price List Lines Showing Blank Values in Item Card (Multiple Companies)
    Same issue here on 2 different customers. Started last friday according to one of them (October 17).
  • RG-21101601-0 Profile Picture
    7 on at
    Sales Price List Lines Showing Blank Values in Item Card (Multiple Companies)
    Have exact same issue with my own customer, based in sweden. 
  • Suggested answer
    YUN ZHU Profile Picture
    92,882 Super User 2025 Season 2 on at
    Sales Price List Lines Showing Blank Values in Item Card (Multiple Companies)
    This error is not yet in the known issues of Business Central. It is recommended to submit an SR to Microsoft.
     
    Thanks
    ZHU
  • Suggested answer
    OussamaSabbouh Profile Picture
    488 on at
    Sales Price List Lines Showing Blank Values in Item Card (Multiple Companies)
    Hello,
     
    Could you please try exporting the table from the Configuration Package to verify whether the issue originates from the table itself or from the page?
     
    Regards,
    Oussama

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