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Microsoft Dynamics NAV (Archived)

HYPERLINK not working on Chrome Browser

Posted on by 165

Hi all,

Recently we have changed the behaviour of some tiles in a page to be opened in another tab in the browser. This was done using HYPERLINK instead of PAGE.RUN and it works fine with Internet Explorer, Edge or Firefox.

Problem comes with Chrome, it is now working, when you click on the tiles nothing happens, no tab is opened, no error messages, nothing.

Please, could you help me?

Regards.

*This post is locked for comments

  • CU27091122-0 Profile Picture
    CU27091122-0 2 on at
    HYPERLINK not working on Chrome Browser
    I am facing same issue as you faced with hyperlink. could you please help me ?
  • Suggested answer
    RockwithNav Profile Picture
    RockwithNav 6,562 on at
    RE: HYPERLINK not working on Chrome Browser

    Congrats as you solved it of your own, but its not a part of this CU, there must be some different Error or cases.

  • Verified answer
    Carlos Herrando Profile Picture
    Carlos Herrando 165 on at
    RE: HYPERLINK not working on Chrome Browser

    It is solved at least in NAV 2016 cumulative update 25, I don't know if it is solved before that cumulative update

  • Carlos Herrando Profile Picture
    Carlos Herrando 165 on at
    RE: HYPERLINK not working on Chrome Browser

    Thank you Nabil for your quick answer.

    We have tested this on different machines with different Chrome versions.

    We have also tested on Mobile devices.

    Adding the URL to trusted sites does not work.

    It seems Chrome is blocking for security reasons but we don't know how to check this and also there is no Chrome messages saying it is blocking or similar.

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: HYPERLINK not working on Chrome Browser

    Hello,

    Have you tried on another machine ?

    Maybe Chrome blocks popups for NAV Web Client? Try to add NAV URL to trusted sites

  • Carlos Herrando Profile Picture
    Carlos Herrando 165 on at
    RE: HYPERLINK not working on Chrome Browser

    I wanted to say "It is not working" in the second line.

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