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Dynamics 365 Community / Forums / Engage with the Community / Employee retention in ...
Engage with the Community
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Employee retention in Dynamics 365 CE teams

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Posted on by MikeBlidchenko 4

  1. What specific strategies could you recommend for minimizing staff turnover in Dynamics 365 CE teams, especially given the high demand for such specialists?
    Employee retention beyond documentation and shadowing would be useful...

Categories:
Dynamics 365 general
  • Jonas "Jones" Melgaard Profile Picture
    Jonas "Jones" Melgaard 4,393 Super User 2025 Season 1 on at
    Employee retention in Dynamics 365 CE teams
    Hi @MikeBlidchenko, I have moved your question to the engage forum, hope you don't mind.
    Retention is difficult, and highly dependent on how you are building your team, regionality or if you are a customer or vendor.
     
    Retention is a combination of access to new technology and a good team spirit. Compensation is good, but someone will always pay higher is my experience.
    Try to match personality in your team, not just the skill set. Here I'm thinking utilizing DISC profiles. 
    Especially if you are a customer, then it's almost impossible to match compensation with consulting.
     
    Upwards mobility, depending on location, might also be important. Is there a promotion path in your CE team?
     
    If you are outsourcing your team, especially to one of the big 3-4 letter agencies, then it's "just part of the game". It's common, at least when I used it, to see members be at a client around 1.5-2 years before either leaving the agency or moving to another client.
     
    These are just what I can come up with, but if I cannot sleep I'll write some more pointers down.

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