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Check out the latest video in our "What’s New With" series, as we take a look at the Quality Evaluation Agent in Dynamics 365. This superb AI‑powered capability is the perfect solution to help your supervisors consistently assess and improve customer
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Check out the latest video in our “What’s New With” short video series, with a look at how you can access and analyze important data with Sales Chat in #Microsoft365 #Copilot for Sales. Sales Chat gives you a conversational way to access important in
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Our “What’s New With” short video series continues with a look at how you can enhance your customer service team's performance with Quality Evaluation Agent. By automatically assessing your customer interactions against defined criteria, the Quality
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Check out the latest video in our “What’s New With” series, as we take a look at how you can set quiet times to prevent messages from sending during unwanted hours with Dynamics 365 Customer Insights. By configuring your quiet time message settings,
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Learn how to create pre-meeting preparation cards with Microsoft 365 Copilot for Sales in today's episode of "What's New with Dynamics 365." This card helps sellers to stay organized and provides a structured and efficient way to prepare for meetings
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The latest episode of “What’s New With” #Dynamics365 takes a closer look at the calendar-style interface in Dynamics 365 Project Operations. If you’d like to keep your projects moving with less friction, why not check out the new calendar-style inter
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Did you now that Copilot for Sales is now supported on mobile versions of Microsoft Outlook and Teams? In the latest "What's New with" #Dynamics365 video, find out how to access all of your favorite #Copilot for Sales features while on the move--allo
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The latest episode of “What’s New With” #Dynamics365 shows how to create inspection templates with Dynamics 365 Field Service. Use Microsoft #Copilot to convert uploaded documents into draft inspection templates that can be edited and published using