King County Powers Public Service with Copilot in Dynamics 365 | Who's Using Copilot?

Discover how King County, Washington is transforming service delivery for over 2 million residents using Microsoft #Dynamics365 and Copilot. In this episode of "Who's Using Copilot?", Solutions Architect Jeremiah Sullivan shares how the team rapidly built a public-facing customer service portal using #PowerPages—integrated with omnichannel chat, SMS, and a new #AI Copilot that responds to residents 24/7. From property tax systems to radio operator management, Dynamics 365 is driving real-world impact across multiple departments. Watch how innovation spreads fast when success is visible. #MicrosoftCopilot #Dynamics365 #PowerPlatform #CustomerService #GovTech #DigitalTransformation #KingCounty