New Jersey Department of Community Affairs | Who's Using Copilot? | Customer Story, Part 2

In the latest episode of "Who's Using Copilot?" we continue the New Jersey Department of Community Affairs and how they revolutionized housing and utility assistance programs by reducing application times from 25 days to 10—and adjudication times from 160 days to just 20. John Harrison, Director of IT, shares how #Dynamics365, #PowerPages, and #CopilotStudio are helping serve more residents, faster and smarter, through programs like LIHEAP (Low Income Home Energy Assistance Program). This is what public sector innovation looks like! #PublicSectorInnovation #GovTech #DigitalTransformation