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Our latest #FastTrack #TechTalk explores Advanced Quality Management in #Dynamics365 Supply Chain Management (#SCM), focusing on how organizations can strengthen product quality processes, improve compliance, and gain better operational control. In P
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Check out video 66 in our "Getting Started With" series, as we take a look at how you can configure assignment rules for the Sales Qualification Agent in Dynamics 365. Once a lead meets your handover criteria, your Sales Qualification Agent will hand
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This TechTalk with Sabrina Di Bartolomeo and Satya Teki explores the modern integration between Dynamics 365 Field Service and Project Operations, outlining the end-to-end flow from work orders to project financials. Attendees will learn how the new
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Check out the latest video in our "What’s New With" series, as we take a look at the Quality Evaluation Agent in Dynamics 365. This superb AI‑powered capability is the perfect solution to help your supervisors consistently assess and improve customer
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The latest edition of the #Dynamics365Community Call, #ERP edition features an update on the newest community call coming in March (#MicrosoftAgents), an overview of some upcoming community events, and a deep dive into ERP analytics #MCP with members
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Did you miss Björn Zahnow and Pauline Kolde's session at our #CRM Community Call? Then check it out today on our YouTube channel. This engaging session explores how #Copilot and #AI agents can extend #Dynamics365 Customer Insights beyond out‑of‑the‑b
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In this session from the February 2026 #,CRM #Dynamics365Community Call, Björn Zahnow and Pauline Kolde explore how #Copilot and #AI agents can extend #Dynamics365 Customer Insights beyond out‑of‑the‑box marketing. Through real-world scenarios and de
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Our latest #FastTrack #TechTalk explores traceability in #Dynamics365 Supply Chain Management (#SCM) and highlights new capabilities that help organizations gain deeper visibility into product movement, inventory history, and compliance tracking. In
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Check out the latest video in our "Getting Started With" series, as we take a look at the Agent Hub in Dynamics 365 Contact Center and Customer Service. This centralized area is designed to help your admins adopt autonomous AI agents with confidence.