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Service | Customer Service, Contact Center, Field Service, Guides Welcome to the Service forum!

Posted on by Scott_itD 736 Community Manager

Welcome to the Service forum! We’re glad you're here! 🎉  Whether you’re interested in Customer Service, Field Service, Contact Center, Remot...

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Service | Customer Service, Contact Center, Field Service, Guides Electronic Report - Convert to PDF is not working

Last replied Posted on by CU29071432-0 2

  Electronic Report - Convert to PDF is not working    

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Service | Customer Service, Contact Center, Field Service, Guides Price List Products

Last replied Posted on by tin007 4

Hi! Is there a way that when you select a price list in the work order form then when I search for the New Work Order products, only the products unde...

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Service | Customer Service, Contact Center, Field Service, Guides enable "Resource Scheduling Optimization" in Field Service

Last replied Posted on by MD-31071222-0 2

Hi  How to enable "Resource Scheduling Optimization" in Field Service.

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Service | Customer Service, Contact Center, Field Service, Guides Error trying to access System job information

Last replied Posted on by Wherezwaldo 33

Hi,   I am trying to access the details behind a system job. This is a case and there is a system job in a waiting state.   When I cli...

3
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Service | Customer Service, Contact Center, Field Service, Guides Name 2 on Page Ship-to Adress not transfered

Last replied Posted on by MK-08011358-0 8

When I create a ship-to address for a customer, the Name 2 from the customer card is not transferred. Additionally, the field is gray...

1
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Service | Customer Service, Contact Center, Field Service, Guides On Time Delivery Analysis

Last replied Posted on by VV-08011607-0 8

Hello, we are still on NAV version 13.5 . where could i find an on time delivery analysis? 

1
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Service | Customer Service, Contact Center, Field Service, Guides Field Service show travel times back home

Last replied Posted on by Amelle2903 8

Hello, is there a solution so that the technician's back travel time for his last appointment of the day is displayed on the map?  

2
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Service | Customer Service, Contact Center, Field Service, Guides Connected Field Service for Azure IoT Hub Setup

Last replied Posted on by Krish9677 10

Hi D365 Community, I'm working on setting up Connected Field Service (CFS) with Azure IoT Hub, and I'm running into some  issues. I've followe...

3
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Service | Customer Service, Contact Center, Field Service, Guides How Microsoft Dynamics 365 integrate with third-party

Last replied Posted on by CU08021151-0 6

In today's mobile-driven world, many businesses rely on custom Android applications to streamline operations. Microsoft Dynamics 365 offers various ...

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