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Customer experience | Sales, Customer Insights, CRM

Posted on by Scott_itD 1,006 Community Manager

Welcome to the Customer experience forum! We’re glad you're here! 🎉  Whether you’re interested in Sales, Customer Insights, Customer Voice, ...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by CU31101219-0 197

    CoPilot usage - ability to see who's using tokens and their user license to inform myself when to move folks between licensing types...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by OlehYaruchyk 30

Hi all I would like to integrate MD 365 Marketing forms to the website and for me is very important to know from what sources (Organic, Social, etc) come leads. I decided to create goals in Google Analytics (Submitted forms) and would like to tra...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by CU31101219-0 197

Hello All,   I heard the other day that Microsoft is starting to recommend not using patches, instead just update the main solution and keep ...

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Customer experience | Sales, Customer Insights, CRM

Posted on by CU31101219-0 197

Hello,   I have a question around Center of Excellence toolkit/PowerBI   Why is the below tabs empty the ones with a line through them...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by KH-27021501-0 0

Based on a respondent's answer to Q1 of the main survey I want to direct to 1 of 4 possible chain surveys.  Is there a way to direct back the re...

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Customer experience | Sales, Customer Insights, CRM

Posted on by MA-16101945-0 0 Microsoft Employee

I'm trying to log in to MSX Earnings but I'm getting the following error code (I'm connected to the VPN so I know that's not it):  Can you sha...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by NM-24021430-0 4

Hi there! I'm hoping to change the title of a live form, however when selecting the "edit" option, it seems I'm only able to change the fields, not ...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by CU12082020-2 0

When I update an existing Opportunity Owner field under Sales that has pre-existing notes in the Timeline, the Timeline notes are then updated with ...

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Customer experience | Sales, Customer Insights, CRM

Posted on by PL-27021050-0 0

I’m making a form in CIJ that will create a new lead and save some product data provided by the submitter in a custom table related to the lead. &n...

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