Segments "finished with warnings"

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Posted on by CU13030724-0

We experience some segments changing from "Ready to use" to "finished with warning"
There ist no further information about the warning, no information what causes this problem.
The segments go inaktiv and journeys using those segments also stop.

Any hints, what causes this problem or where to find the warning?

Best Regards
Stefan

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Dynamics 365 Customer Insights - Journeys

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DAnny3211 10,787 Moderator on at

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Segments "finished with warnings"

Hi,

When segments in Dynamics 365 Customer Insights – Journeys change from "Ready to use" to "Finished with warnings," it typically indicates that something in the segment definition or data source has caused a partial failure during evaluation. Unfortunately, the platform doesn't always provide detailed error messages directly in the UI.

Here are a few steps you can take to investigate:

Check Segment Conditions: Review the filters and conditions used in the segment. Complex logic or references to fields that have changed or been removed can trigger warnings.

Review Data Sources: If the segment relies on external data (e.g., Dataverse tables or custom entities), ensure those sources are still accessible and correctly mapped.

Audit Logs: Use the Power Platform Admin Center to check audit logs or system diagnostics. These may contain backend errors or warnings that aren't visible in the segment UI.

Segment Preview: Try previewing the segment manually. If it fails to load or shows unexpected results, that can help pinpoint the issue.

Microsoft Support: If the issue persists and no clear cause is found, consider raising a support ticket. They can access deeper logs and provide more specific guidance.

Please verify if this helps clarify the issue.

Thanks and best regards,

Daniele

Note: This response was prepared with support from Copilot to ensure clarity and completeness.

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