We have an issue where emails we are sending from inside Sales Hub with email templates are using the older Microsoft Transport Neutral Encapsulation Format (TNEF).
In non-MS mail clients, like Gmail, instead of showing the HTML, it shows the plain text version and a winmail.dat file attachment.
This looks bad to recipients, and the attachment can cause concern.
Is anyone else seeing this problem? Do you know how we can address it?
Using Outlook is not an option, as we are doing Sequences.
We have also checked Exchange and have no defaults that enable TNEF.
Thank you in advance.
