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Customer experience | Sales, Customer Insights,...
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Unable to Change Logo in Dynamics 365 CX Survey Link

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Hi Team,

Issue Description:
We are unable to update/change the logo displayed in the Dynamics 365 Customer Experience (CX) Survey link. The logo change is not being reflected even after updating the survey branding settings.

Business Impact:
The survey is displaying an incorrect/outdated company logo, which is impacting the customer-facing branding experience.

Requested Assistance:
Please investigate And help us update the Logo in the CX Survey link And advise on the required resolution steps.
The newly uploaded logo should be displayed on the survey link.
which I have attached the new logo in this ticket

Best Regards,
Mohsin Ahmed 
Technical Support Engineer

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