2700 Email Addresses Deleted from Contacts Records in middle of night

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Posted on by SS-11041921-0

Hello -

Looking for some help finding what process/problem caused ~2700 contacts to get "updated" in the middle of the night without anyone purposefully triggering the update. The only field that was changed for these contacts was the email address being deleted for the contact, and when I checked the audit history on the record, it says that my name as the person who updated it.

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Dynamics 365 Customer Insights - Data

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DM-31071352-0 on at

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2700 Email Addresses Deleted from Contacts Records in middle of night

I am having the same issue. Over 20,000 email addresses have been deleted
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Jonas "Jones" Melgaard 4,719 Super User 2025 Season 2 on at

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2700 Email Addresses Deleted from Contacts Records in middle of night

This might be due to a known issue; I saw it quite recently in my LinkedIn feed.

Issue link: https://admin.powerplatform.microsoft.com/support/knownissues/5352440