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Customer experience | Sales, Customer Insights,...

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Lead and Opportunity Predictive Scoring Failing with No Error Description

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Posted on by gburner

Hi - we are trying to train the Lead and Opportunity scoring models. They will run for over 8 hours in some cases then simply fail with this error - no other explanation:

We confirmed that we have 40 qualified and disqualified leads, and 40 won and lost Opportunities, so I do not believe that is the issue. My organization has the Enterprise licenses, and it is a bit unclear if predictive scoring is still covered under those, but I was able to select the trial period, so this should at least be an option to train the model and test during the trial period.

Looking for any advice as we are unable to use this feature. Thanks.

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Microsoft Dynamics CRM

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11manish 365 on at

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Your setup meets minimum requirement but not practical threshold

Model is likely failing due to insufficient or low-quality data

Increase data volume + improve data quality → retrain

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