Name 2 on Page Ship-to Adress not transfered

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Posted on by MK-08011358-0

When I create a ship-to address for a customer, the Name 2 from the customer card is not transferred. Additionally, the field is grayed out, meaning it is not editable. Is there a reason for this? Am I not maintaining the data correctly? Or have I not set up something properly? The Name 2 field is filled in on the customer card.

Can someone tell me if the information for the Name 2 field on the ship-to address page is pulled from another field?

kind regards

Marc

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Dynamics 365 Customer Service

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Muhammad Shahzad Sh... 2,273 Most Valuable Professional on at

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Name 2 on Page Ship-to Adress not transfered

In Dynamics NAV, the "Name 2" field on the Ship-to Address page is not automatically populated from the Customer Card, even if it's filled there. Also, the field might be grayed out due to page customization, permissions, or extension logic.
By default:

"Name 2" on Ship-to is independent of the Customer's "Name 2".

It must be entered manually or populated via customization if needed.

Page customizations/extensions.

Field properties in the Ship-to Address table (Table 222).

User permissions.

If needed, a developer can add logic to copy "Name 2" from the Customer Card when creating a new Ship-to.