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Service | Customer Service, Contact Center, Fie...
Suggested Answer

System Dashboard creation for Customer service

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Posted on by 196
Hello, does anyone know if it is possible to create and publish a system Dashboard?
In my solution, I already was able to create the dashboard, and I published it, but after many refresh of the CRM, I still do not see this new dashboard.
Do I need to do another step?
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  • Suggested answer
    KristineRisberg Profile Picture
    38 on at
    Hi Cat, 

    When you create a new system dashboard in the maker portal, you also need to add it to the app in which you want to access it. Add the app to the same solution as in which you created the dashboard; open the app editor and navigate to the classic UI (via the Settings button). In here you can add new dashboards from the drop-down list of available dashboards. Publish the app, and then publish all customizations in the solution. Do an empty cache + hard refresh in your browser, and you're good to go. 

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