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Field Service show travel times back home

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Posted on by Amelle2903

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Hello, is there a solution so that the technician's back travel time for his last appointment of the day is displayed on the map?

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Dynamics 365 Field Service

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Muhammad Shahzad Sh... 2,273 Most Valuable Professional on at

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Field Service show travel times back home

use Travel Time Calculation with Route Optimization in Dynamics 365 Field Service. To show the technician’s return travel time after the last appointment:

Enable “Return to Warehouse” or “Return Location” in the Resource Scheduling Optimization (RSO) settings.

Set a “End Location” (e.g., home/office) for the resource in their profile.

RSO will then calculate and display the back travel time on the map and schedule board.

Ensure the RSO scope and goals include travel time for accurate visualization.
PerezAguiar Microsoft Employee on at

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Field Service show travel times back home

Hey!
Are your technicians configured with "Location agnostic" or "resource address"?

Regards,

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