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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Blocked contacts after...
Customer experience | Sales, Customer Insights,...
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Blocked contacts after Microsoft update in Customer Insights - Journeys app

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Posted on by AZ-01081450-0
Hello!
One of my customers has a problem with sending marketing emails from Customer Insights - Journey app after last Microsoft update. There is a problem with delivering emails, every campaign displays as blocked contacts. Customer uses real-time journeys and contacts have needed consents. Has anyone encountered this problem and knows what might be wrong?
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Dynamics 365 Customer Insights - Journeys

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