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Customer experience | Sales, Customer Insights,...
Suggested Answer

Request to Verify IP Allowlist for Dynamics 365 Access Error

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Posted on by Microsoft Employee

Hello,

I am currently unable to access the following Dynamics 365 environment due to the error below, even though I am connected to VPN.

The screen also shows that I am a member of the required security group, so this appears to be related to the IP allowlist or network restriction settings for the environment.
Could you please check whether the current egress IP / NAT range for my VPN or GSA connection is included in the allowed IP range for this environment?

Thank you for your help.

Best regards,
Taishi Yamamoto

スクリーンショット 2026-04...

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I have the same question (0)
  • Suggested answer
    11manish Profile Picture
    365 on at
    Even though:
    •  You are on VPN
    •  You are in the correct security group
    Access is blocked because of IP allowlist (network restriction) configured for the environment.
    Sometimes restrictions are also applied via:
    • Azure AD Conditional Access
    • Named locations
    Ensure your IP is allowed there as well
  • Suggested answer
    ManoVerse Profile Picture
    935 Super User 2026 Season 1 on at
    You scrreenshot file still under scan so cant see it but seems you are  It seem you are trying to access managed environment with some  network policies or firewall protection enabled.
     
    Two location you can check : 
    1 ) Check IP Firewall : 
    • Go to Power Platform Admin Center
      • https://admin.powerplatform.microsoft.com
    • Select Environments
      • Click the affected environment
    • In the left menu, select
      • Security -> Identity and access
      • Open IP firewall
     
    2)  check Conditional Access 
    If IP Firewall is not enabled, access is often blocked by Entra Conditional Access:
    https://entra.microsoft.com
    Protection ->  Conditional Access
    Look for policies targeting: All cloud apps or Dynamics 365 Location‑based rules
     
     

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