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IE can be ruled out immediately because the Field Service Schedule Board isn’t supported there - use edge. YOu said chrome has the same issue so it's not a browser problem but just wanted to point that out?
Anyway: 1. Are your URS configurations actually done - bookeable reosurces, resource requirements, etc. 9 times out of 10 there are just config missing. Though in this case the error is odd. How much experience do you have configuring field service? 2. Microsoft’s current troubleshooting guidance for schedule board load failures points to cache/cookies (you cleared cache), browser support (chrome is supported), or missing schedule board privileges. Sometimes Sys admin doesn't actually give you what you need, believe it or not. You'd think sys admin is "god mode" but no i bump into other roles being needed all the time. that said... i think the ones you mentioned are the ones you need, so....
3. I’d try a fresh schedule board tab / board configuration to rule out corrupted board settings, and if it still fails in Chrome/Edge for everyone, raise a Microsoft support case. At that point it starts to smell like an environment/configuration defect rather than normal setup error.
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