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Customer experience | Sales, Customer Insights,...
Suggested Answer

Customer insights Journeys - edititing the title fo a live form

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Posted on by 4
Hi there! I'm hoping to change the title of a live form, however when selecting the "edit" option, it seems I'm only able to change the fields, not the D365 title? Is there a way to change a title of a live form on the D365 side, or do I need to stop it first (or is it not possible at all)?

Thanks in advance for your help!
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  • Suggested answer
    Fiona_Tiernan Profile Picture
    417 Moderator on at
    Hi,

    You should be able to update the title just by editing it in the top banner, and then re-publishing:



    If not, could you please provide a screenshot of what you see?

    If this answer is helpful, please consider it marking it as verified. 

    Thanks,
    Fiona
  • NM-24021430-0 Profile Picture
    4 on at
    Hi there,

    Thanks for the response! I'm trying to edit a form that's already live, and it won't let me fix the title in the "live, editing" option. Do I need to stop the form before?
    Test not working.png
  • ML-12021151-0 Profile Picture
    2 on at
    Hi! Unfortunately you need to stop the form in order to edit the name. 
    While there is an "Edit" button for live forms that allows for "lightweight" edits (like updating fields or styling) without stopping the form, changing the foundational, identifying information such as the name usually requires stopping the form. 
    The name field become Read-only in Live edit in order to avoid breaking references used by:  real-time journeys, event registrations, analytics, forms submissions, etc

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